Shipping Policy

SHIPPING

We ship Monday - Friday, excluding QLD public holidays. Due to the high volume of orders during launches and sales, processing and shipping times may be slightly delayed by a few business days. 

 

AUSTRALIA – We are able to ship to PO boxes within Australia.

  • FREE STANDARD SHIPPING - For purchases over $149.00 (7-14 Business days after dispatch)
  • $6.99 STANDARD SHIPPING - For purchases under $149.00 (7-14 Business days after dispatch)
  • $9.99 EXPRESS SHIPPING - For all purchase regardless of price (3-5 business days after dispatch)

 

INTERNATIONAL – We are unable to ship to PO boxes or military addresses.

  • FREE STANDARD SHIPPING - For purchases over $149.00 - additional duties & taxes payable by customer (allow 14-21 business days after dispatch date)
  • $19.99 STANDARD INTERNATIONAL – For purchases under $149.00 - additional duties & taxes payable by customer (allow 14-21 business days after dispatch date)

 

DUTIES & TAXES; For international customers, the prices quoted may not include all your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. Please note, BTA cannot cover the cost of duties & taxes. For more information please contact your local customs office.

SHIPPING PROCESS; BTA will provide a tracking number via email once your order is shipped (this can take up to 24 hours to become active).

PLEASE NOTE;

  • BTA cannot be held responsible for the service, delays or delivery by the postal service.
  • Customers are responsible for the return shipping costs.
  • Shipping costs are non-refundable.
  • BTA are unable to modify or cancel processed orders, this applies to both in stock or pre-sale items.

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